gigwork and the collapse of the service industry
gig work... uber, amazon, airbnb, doordash, upwork,
"Disruption": the promise of tech companies in the early startup era: to tear down archaic and outdated industries in favor of supposed innovation to provide everything "you never knew you needed."
genius idea! call them contractors and then they're not your responsibility - no health care, no 401k.
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Jobs are shifting towards replaceability. Remove any amount of training, any amount of regulation required to perform the job. Remove all barriers to entry. So then... one day... even a robot can do them (and for way less money)!
The company then collects all the profit without having to pay anything but lobbying fees.